1. Introduction

Welcome to Herba Mena. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or purchase our products. Herba Mena is a brand that provides natural and herbal-based wellness products.

Please read these Terms carefully before placing any orders.

2. Eligibility
By using this website and purchasing our products, you confirm that:

1. You are at least 18 years of age or the legal age in your country to make online purchases.

2. You have the legal capacity to enter into binding contracts.

3. All information you provide to Herba Mena, including your name, address, and payment details, is accurate and complete. Herba Mena reserves the right to refuse service, cancel orders, or terminate accounts if any information provided is false, incomplete, or violates these Terms.

3. Products & Information Disclaimer

1. Product Nature: Herba Mena offers natural and herbal wellness products designed to support your health and well-being.

2. Effects & Benefits: Our products are formulated to help promote wellness and support specific health needs, but individual results may vary.

3. Medical Advice: While many customers experience positive effects, we recommend consulting a qualified healthcare professional before using any product, especially if you have a medical condition, are pregnant, or are taking medication.

4. Information Accuracy: We strive to provide accurate product descriptions and information, but we cannot guarantee that all content is complete, current, or error-free.

4. Orders & Payments

1. Placing an Order: All orders are subject to acceptance by Herba Mena. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product information, or suspected fraudulent activity.

2. Payment Methods: We accept [credit/debit cards, PayPal, Apple Pay,]. Payment must be made in full before an order is processed.

3. Order Confirmation: After placing an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of the order. Acceptance occurs when the product is shipped.

4. Pricing & Taxes: All prices are displayed in [your currency] and are subject to change without notice. Any applicable taxes or duties are the responsibility of the customer.

5. Errors: In the event of a pricing or product description error, Herba Mena reserves the right to cancel the order and refund any payments made.

5. Shipping & Delivery

1. Delivery Regions: We currently ship to [list countries or regions]. Orders outside these regions may not be accepted.

2. Delivery Time: Estimated delivery times are provided at the time of purchase. While we strive to meet these estimates, delays may occur due to courier services, customs, or unforeseen circumstances.

3. Shipping Costs: Shipping fees, if applicable, will be calculated at checkout and are the responsibility of the customer.

4. Risk of Loss: Once the product is shipped, the risk of loss or damage during transit is the responsibility of the shipping provider. Herba Mena is not liable for delays or damages caused during shipping.

5. Incorrect Address: Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error may incur additional fees for re-shipment.

6. Returns, Refunds & Replacements

1. No Returns or Refunds: Due to the nature of our herbal products, all sales are final. We do not accept returns, exchanges, or offer refunds for any products purchased.

2. Damaged or Defective Items: If a product is received damaged or defective, please contact Herba Mena within 14 days of delivery with proof (Video, photo). We will review each case individually and, at our discretion, may offer a replacement.

3. Customer Responsibility: Customers are responsible for providing accurate shipping information. Products delivered to incorrect addresses due to customer error are not eligible for replacement.

7. Limitation of Liability

1. Use of Products: By purchasing and using Herba Mena products, you acknowledge that results may vary and that Herba Mena is not liable for any adverse effects resulting from misuse, allergies, or ignoring medical advice.

2. Indirect Losses: Herba Mena shall not be liable for any indirect, incidental, or consequential losses, including but not limited to loss of profits, health complications, or personal injury.

3. Maximum Liability: To the fullest extent permitted by law, Herba Mena’s total liability arising from any claim related to products or services shall not exceed the purchase price of the product in question.

4. Customer Responsibility: It is the customer’s responsibility to read product labels, instructions, and warnings before use.

8. Intellectual Property

1. Ownership: All content on the Herba Mena website, including text, images, logos, product designs, graphics, and videos, is the property of Herba Mena or its licensors and is protected by copyright, trademark, and other intellectual property laws.

2. Use Restrictions: You may not copy, reproduce, distribute, modify, display, or create derivative works from any content on this website without prior written permission from Herba Mena.

3. Brand Protection: The Herba Mena name, logo, and any other trademarks are the property of Herba Mena. Any unauthorized use of these trademarks is strictly prohibited.

9. Privacy Policy Reference

1. Data Collection: Herba Mena collects and processes personal information in accordance with our Privacy Policy.

2. Link to Privacy Policy: By using this website, you acknowledge and agree that your data will be handled as described in our Privacy Policy, which can be accessed [Privacy Policy].

3. Agreement: Your continued use of the website constitutes your consent to the practices described in our Privacy Policy.

10. Changes to Terms

1. Right to Update: Herba Mena reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice.

2. Notification: Updates will be reflected on this page, and the “Last Updated” date at the top will indicate the most recent revision.

3. Continued Use: By continuing to use the website or purchase products after changes are made, you accept and agree to the updated Terms and Conditions.

11. Governing Law & Jurisdiction

1. Applicable Law: These Terms and Conditions shall be governed by and construed in accordance with the law s of [UAE].

2. Dispute Resolution: Any disputes arising from or relating to these Terms, the website, or products purchased shall be subject to the exclusive jurisdiction of the courts in [Dubai /UAE].

3. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.